Obamacare: Navigators Provide Help for Health Insurance

Obamacare: Navigators Provide Help for Health Insurance


Philadelphia Tribune:  When Geremen Teklehaimanot came into the Baltimore Medical System office Thursday hoping to renew the same sliding-scale health policy that he had last year, he got more than he bargained for.

The 34-year-old limo driver was met by not one health benefits expert but two.

“I’m going to sign you up for your sliding scale, and let me introduce you to someone else who will help,” said Darlene Middleton-Lawson, the health benefits adviser at Baltimore Medical System. “This is Jekisha Elliott. Jekisha is a navigator. She is going to talk to you about what else might be possible.”

In August of this year, the Centers for Medicare & Medicaid Services gave out $67 million in Navigator Cooperative Agreements. The grants pay to train, support and certify advisers, also known as patient navigators, who work out in the field and on the phone. The navigators partner with local medical systems to help people figure out how the new Affordable Care Act health insurance marketplaces work.  Read more in the Philadelphia Tribune